Privacy Policy

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Last updated: 01/05/2025

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At Brookfarm Plant Hire & Grounds Maintenance, we are committed to protecting your privacy and ensuring the security of any personal information you provide when using our website.

 

1. Who We Are

Brookfarm Plant Hire & Grounds Maintenance is a family-run business operating in Essex, Suffolk, Norfolk and surrounding areas. This privacy policy explains how we collect, use, and protect your data.

 

2. What Information We Collect

We may collect and process the following data:

• Name and contact details (e.g., phone number, email address)

• Information provided via our contact form or direct enquiries

• Technical information such as IP address, browser type, and usage data (if using analytics or cookies)

 

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries

• Provide quotes, services, or customer support

• Improve our website and services

• Comply with legal or regulatory obligations

We will never sell or share your personal data with third parties for marketing purposes.

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4. How We Store Your Information

We securely store your data on encrypted systems and take all reasonable steps to protect it from unauthorized access. Your data will only be retained for as long as necessary to fulfil the purposes outlined in this policy.

 

5. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Withdraw consent at any time

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To exercise any of these rights, contact us at:
brookfarmplant@outlook.com

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6. Cookies

Our website may use cookies to improve user experience. You can adjust your browser settings to decline cookies if you prefer. (Include a cookie banner if you're tracking visitors.)

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7. Third-Party Links

Our website may contain links to other websites. Please note we are not responsible for the privacy practices of such websites.

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8. Contact Us

If you have any questions about this privacy policy or the way your data is handled, please contact:

Brookfarm Plant Hire & Grounds Maintenance
brookfarmplant@outlook.com